Evaluate urgency of issues. Select and take appropriate steps toward resolution or escalation Assists in installing hardware and peripheral components such as monitors, keyboards, printers and scanners on users' premises Assists in loading appropriate software packages such as operating systems, networking components and office applications Provide telephone, in person an

Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment Assist customers with inquiries regarding their balances, statements, general information, etc. Ensure all customers have been fully assisted Use integrated teller and customer data base software to verify customer information and answer questions they may have about their ac

Analyze customer utilization of products and services to identify potential product sales opportunities and referrals Initiate contact with existing and prospective customers to outline relevant products and services, pending sales referrals, product changes, and new product information Issue debit cards, Gift/Ace cards and explain operation to customers Quick rate CD's F

Maintain independence from daily operations of the bank Maintain proficient knowledge of applicable compliance statutes, regulations and interpretations especially those related to risk management and internal controls Assist in gathering and organizing items needed for investors. regulatory examiners and external auditors Assist in designing, performing and documenting a

Assist customers with Debit and credit card ordering and maintenance Assist customers with Debit and Credit cards reward redemption Assist customers with online banking and cash management setup and maintenance Assist customers with mobile banking Assist customers with Bill Pay Assist customers with sending wires Answer calls/emails/messages while providing great customer

Process cash management files with a high degree of accuracy Maintain payroll calendar of Cash Management customers and update as needed Monitor weekly payroll calendar and coordinate with other E Service staff to ensure all files are received timely and submitted by required deadlines Upload files to FED and ensure files are accepted with no errors and if errors are disc

Process corrections and posting errors Review and enter account holds Answer calls/emails/messages while providing great customer service Processing returned mail Entering general ledger descriptions Maintain positive relationship with retail staff Cross train on other areas when necessary Adhere to department and bank policies and procedures Complete all training require

Performs normal teller duties when required Assists tellers with difficult or unusual transactions Assist in locating cash discrepancies Assist with providing override authority as needed Assists with teller balancing as needed Assis with ordering daily supply of cash and counting incoming cash Retail/Customer service duties Assist with training tellers Assist with superv

Performs normal teller duties on a daily basis Assist with providing override authority as needed Assists with teller balancing as needed Assis with ordering daily supply of cash and counting incoming cash Retail/Customer service duties Assist with training tellers Assist with supervision, scheduling and delegation of tellers Assist with auditing teller drawers Assist wit

Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment Assist customers with inquiries regarding their balances, statements, general information, etc. Ensure all customers have been fully assisted Use integrated teller and customer data base software to verify customer information and answer questions they may have about their ac

Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment Assist customers with inquiries regarding their balances, statements, general information, etc. Ensure all customers have been fully assisted Use integrated teller and customer data base software to verify customer information and answer questions they may have about their ac

Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment Assist customers with inquiries regarding their balances, statements, general information, etc. Ensure all customers have been fully assisted Use integrated teller and customer data base software to verify customer information and answer questions they may have about their ac

Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment Assist customers with inquiries regarding their balances, statements, general information, etc. Ensure all customers have been fully assisted Use integrated teller and customer data base software to verify customer information and answer questions they may have about their ac

Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment Assist customers with inquiries regarding their balances, statements, general information, etc. Ensure all customers have been fully assisted Use integrated teller and customer data base software to verify customer information and answer questions they may have about their ac

Analyze customer utilization of products and services to identify potential product sales opportunities and referrals Initiate contact with existing and prospective customers to outline relevant products and services, pending sales referrals, product changes, and new product information Issue debit cards, Gift/Ace cards and explain operation to customers Quick rate CD's F