The Salvation Army Midland Division Family Haven Shelter is looking for a Program Aide to maintain shelter security, maintain control, and assist homeless clients occupying overnight warming center.

This is a part-time, 25 hours per week, $15.00 per hour position.

10740Page Ave, Saint Louis, Missouri

Essential Functions

• Monitor clients to maintain control and assure safety of clients in building and on grounds. Enforce resident policies and procedures.
• Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures. Assign beds for lodging and give out bed linens as needed.
• Make shelter journal log entries of incidents during the shift and read the previous entries at the beginning of the shift.
• Record statistics of attendance at house meetings and maintain client roster list.
• Make resident bed checks every hour during the night.
• Answer phone calls and take/pass messages as necessary.
• Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
• Wake clients up as necessary.
• Maintain confidentiality and comply with Salvation Army Safe From Harm guidelines.
• Participate in other activities as directed (e.g., team meetings, in-service training, fund-raising/special events, etc.).
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes but is not limited to such actions as: resolutions of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others' property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Qualifications

• Associates degree with four years of experience working in a Social Service agency or residential experience. Education in psychology, social work, criminal justice, or other related fields is a plus.
• Must be a team player, a self-starter, and perform well with minimum supervision.
• Good communication skills are essential, as well as an ability to work with diverse and challenging personalities are essential.
• Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.