Senior Competitive Intelligence Manager

Senior Competitive Intelligence Manager

Req ID

FY24|S&M|#5515

Location(s)

Atlanta, Georgia, USA; Austin, Texas, USA; Baltimore, Maryland, USA; Boston, Massachusetts, USA; Boulder, Colorado, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Dallas, Texas, USA; Denver, Colorado, USA; Detroit, Michigan, USA; Houston, Texas, USA; Indianapolis, Indiana, USA; Jersey City, New Jersey, USA; Kansas City, Missouri, USA; Las Vegas, Nevada, USA; Lexington, Kentucky, USA; Los Angeles, California, USA; Miami, Florida, USA; Minneapolis, Minnesota, USA; Nashville, Tennessee, USA; New Orleans, Louisiana, USA; New York City, New York, USA; Ogden, Utah, USA; Orlando, Florida, USA; Philadelphia, Pennsylvania, USA; Phoenix, Arizona, USA; Portland, Oregon, USA; Reston, Virginia, USA; Salt Lake City, Utah, USA; San Francisco, California, USA; Seattle, Washington, USA; St. Louis, Missouri, USA; Washington, District of Columbia, USA;

Work arrangement(s)

Fully Remote (works exclusively from home)

Your opportunity

As a key member of New Relic's Competitive Intelligence team, you'll play a vital role in driving our success within the competitive observability landscape. You'll delve into competitor strategies, offerings, and market positioning to empower our sales, marketing, and product teams to win.

What you'll do

Competitive Monitoring: Proactively monitor competitors' activities across product releases, marketing initiatives, pricing strategies, partnerships, and industry trends.
Deep-Dive Analysis: Delve into key competitors, analyzing their technologies, messaging, target markets, and sales methodologies to uncover strategic insights.
Win/Loss Intelligence: Gather and synthesize win/loss data, pinpointing factors that drive customer choices and highlighting competitor vulnerabilities.
Sales & Marketing Enablement: Create compelling battlecards, playbooks, and insights tailored to differentiate New Relic, directly supporting sales and marketing efforts.
Strategic Product Insights: Share actionable findings and recommendations with leadership to guide product development, marketing messaging, and competitive strategies.
Information Management: Leverage competitive intelligence tools (e.g., Klue) to centralize knowledge, ensuring easy access for relevant teams.
Monitoring all Internal Channels: Coordinate compete channel coverage and response across Slack, Salesforce, Highspot and Email.
Competitive Office Hours: Participate in company-wide competitive
Account-level Competitive Intelligence
Competitive Deal Support

This role requires

5+ years of experience in competitive intelligence, market research, or a related field within the SaaS industry.
Demonstrated expertise in analyzing observability solutions or similar complex technologies (cloud, IT infrastructure, etc.).
Strong analytical skills with the ability to transform data into strategic recommendations.
Excellent written and verbal communication; ability to present findings clearly to diverse audiences
Self-starter mentality with an insatiable curiosity and drive to unearth insightful information.
Experience with competitive intelligence platforms like Klue is strongly preferred.
Experience with other information gathering and analysis tools is a plus

Bonus points if you have

Exposure to the Observability space
MBA

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit to submit your request.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the .

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at .

Estimated Base Pay Range: $ 146,000 - $ 182,000
The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.

Wage - midpoint

182,000

Wage - minimum

146,000

#LI-SP2

This field has no functionality and it was added so that we could display the separator above