Assistant Director - SLATE CRM (Remote)
St. Louis, MO 
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Posted 9 days ago
Job Description

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

All About You

Job Summary

The SLATE Captain under general supervision, will be responsible for researching, implementing and maintaining admission systems; regularly audits admission CRM processes for quality assurance and efficiency and collaborates with other units to facilitate recruitment and retention initiatives.

Open to a remote employee locally and in any of the following states if not living in the Greater St. Louis area: Alabama, Arizona, California, Colorado, Illinois, Indiana, Kansas, Maine, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, Rhode Island, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin.

Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae. You can upload these items on the third page "My experience" of the application.

Job Duties
  • Builds and maintains data integration between external application sources (i.e. Common Application, CAS, customer relationship management (CRM) systems) with University student information systems.

  • Facilitates the importing of external data sources intoCRMfrom purchased inquiry name lists through third-party vendors; search names responders.

  • Serves as the system administrator for Office of AdmissionETLtools; maintains bi-directional data feeds fromSISandCRMfor test score, financial aid, housing and orientation registration.

  • Collaborates with Enrollment and Retention Management units on the expansion of current projects as well as the creation of new admission and retention related initiatives

  • Represents the Office of Admission on committees in relation to Banner and various forms of recruitment software; coordinates withITSin regard to University wide reporting tools and student systems.

  • Provides support and consultation for other offices using admission systems

  • Reviews existing and potential external partnerships to determine return on investment of implementing new tools with existing; other duties as assigned.

  • Documents business processes, automations and procedures related to CRM data and system.

  • Reviews existing and potential external partnerships to determine return on investment of implementing new tools with existing; other duties and projects as assigned.

Knowledge and Skills
  • Working competency inSQL,SOQL,JAVA,or other programming languages with the ability to query, extract, load, and update data to multiple sourcesor other enterprise reporting data systems.Tableau, AlteryxKnowledge using data warehouse,
  • Experience with integrated student information systems and the utilization of data for analysis and assessment
  • Competency in the use of query tools and/or software utilized to collect and process applicant data,Ellucian, PeopleSoft, or other comparable databases to SLATE
  • Strong working knowledge of student information systems such asadministrator-level ability with innovative technology systems such as Salesforce,SLATE, Hobsons, or another comparableCRM.
  • Ability to effectively use business intelligence tools
  • Ability to translate data and business process needs between end users and programmers.
  • Thorough knowledge of admission policies, procedures, and terminology
  • Written and oral communication skills including presentations and group facilitation of data and report findings
  • Interpersonal/human relations skills
  • Strong time management skills combined with the ability to shift work focus and assist in achieving priorities
  • Ability to rapidly and thoroughly evaluate procedures and new technology, and then refine, develop or recommend new procedures
  • Ability to train staff and provide ongoing support in a team environment
  • Ability to maintain confidentiality with student data

Minimum Qualifications

Bachelor's degree; supplemented with five (5) years of related experience.SLATE experience is strongly preferred.

Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae. You can upload these items on the third page "My experience" of the application.

Function

Admissions

Scheduled Weekly Hours:

40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.


Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 977-5847.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5 years
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