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Job Description:
Job Title: Intake Coordinator
Location: St. Louis, MO
Department: Administrative
Employment Type: Full-time
Shift: Day Shift
Job Overview:
We are currently hiring for someone to join our team in St. Louis, MO as a Patient Intake Coordinator. In this role you will play a vital role in providing exceptional customer service and ensuring smooth operations in the intake process for our organization. You will be responsible for welcoming clients/patients, facilitating the intake process, verifying insurance coverage, scheduling appointments, and maintaining accurate records. With your strong organizational skills and attention to detail, you will contribute to the efficient functioning of our organization and provide support to clients/patients throughout their journey with us. If you are dedicated to delivering excellent customer service and thrive in a fast-paced medical environment, we invite you to join our team.
Position Perks & Benefits:* Employee benefits package - health, dental, vision, retirement, life, & more*** Paid time off - 29 days per year including vacation & holiday pay* Clinical supervision - provided free* for PLPC, LMSW, PLMFT* Additional income opportunities - for LPC & LCSW (provide supervision)* Mileage reimbursement - company paid for work functions requiring travel* NHSC approved - eligible site for tax-free student loan assistance* Top-notch training - initial, ongoing, comprehensive, and supportive* Career mobility - advancement opportunities/promoting from within* Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happinessKey Responsibilities:
Welcome clients/patients to the organization and effectively communicate referrals and client/patient information to all disciplines.
Thoroughly and accurately complete screening/admission paperwork, demonstrating understanding of requirements and importance.
Utilize basic comprehension of ICD-10 and HCPC/CPT codes and knowledge of therapy types.
Enter client/patient demographics into the Electronic Health Record (EHR) system and maintain up-to-date Census utilizing Bed Board.
Verify medical insurance coverage and benefits for each client/patient, ensuring appropriate financial clearance.
Schedule appointments for consultations, tests, and procedures, and answer phone and email inquiries in a timely manner.
Address client/patient complaints or concerns, promoting operational efficiency and compliance with organization regulations and policies.
Perform clerical work, such as filing, copying, or faxing, and prepare and maintain client/patient charts.
Education and Experience Qualifications:
High school diploma or equivalent required.
Past experience in patient intake or medical office administration preferred.
Brightli is on a Mission:
At Brightli Medical Group, we are committed to fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference in the lives of our patients. We believe in continuous learning and professional growth, and we strive to create opportunities for our employees to thrive. Join us in our mission to provide high-quality psychiatric and addiction medicine care to individuals in need, and become part of a team that is dedicated to making a positive impact on the community.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.